OUR APPROACH

zealBuilding enduring relationships. One of our most important assets is the relationships that we have with our clients. We are focused on building enduring relationships that are based on professionalism, transparency and competence. We believe that nurturing long-term relationships begins with listening to our clients, anticipating their needs, and working together with them to find the right solutions. It also means having a deep understanding of the risk environment and the markets in which our clients operate. We aim to assist our clients in the countries where they operate. By tapping into our international expertise, and embracing innovation, we add immense value to the solutions.

OUR PRODUCTS AND SERVICES

  • Energy Risks -Oil, Gas & Mining
  • Projects and Construction
  • Project Finance Insurances
  • Trade Credit and Financial lines
  • Political and Terrorism Risks
  • Professional Risks –
    • Directors and Officers liability
    • Commercial General Liability
    • Bankers Blanket
    • Errors & Missions ( Professional Liability )
    • Cyber Liability & Crime Insurance
  • Public and Product Liability including Product Recall
  • Employment Practices Liability
  • Kidnap & Ransom
  • Events/Exhibitions/matches/Film Productions
  • Multi Modal Transport Operators
  • Computer and Commercial Crimes. (Cyber Crimes)
  • Extended Warranty.
  • Indian Interest abroad.

THE PROFESSIONAL ROLE

Business Acquisition

During this stage, we would familiarize ourselves with our clients' business operations and the risk exposures involved. We believe that our clients' business is unique in the way that they run it, and therefore we consider the risk exposures to be unique to their business processes. Regular contact between us will ensure that we receive constant updates on our clients' business and insurance needs, and in this way, we will be able to advise them on any risk improvement measures they can take, which may result in a saving on their insurance costs.

Business Placement

As an independent service provider, we have access to all Insurers and Reinsurers, and it is our duty to negotiate the best terms for our clients and to secure the best insurance cover to suit their individual needs. Our primary role in the business placement function as our clients' agents is to create an atmosphere of competition for the clients' business amongst various Insurers/Reinsurers. In this way, we secure terms which are most favourable to our clients.

Follow-up Service

zealIt is this function which ultimately justifies our professional services to our clients' business. It is our duty to provide them with a complete claims service, from the negotiating stage through collection of the agreed claim from the insurer, and ultimately to settlement with the client in the shortest time possible.

Clients requiring risk transfer can rely on our long standing insurance market relationship and comprehensive resources to provide cost-effective, specialized and industry specific solutions. We act in the best interest of the client, arranging the best available protection at the most competitive premium cost, using the most dependable and financially strong securities.

With its strong commitment of management, we are constantly moving forward to achieving excellence in customer service locally and globally, which is premised on its exceptional corporate governance standards, knowledge of the global market,professionalism, pro-activeness, innovation and customer-centred culture, thus contributing positively to the development of the risk management, insurance and reinsurance industry.